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Unlock advanced audience targeting with SAS® Customer Intelligence 360 and Amazon Bedrock’s generative AI

May 7, 2025
in Artificial Intelligence
Reading Time: 4 mins read
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The digital advertising and marketing panorama calls for more and more subtle viewers concentrating on, but many organizations battle with the technical complexity of making exact viewers segments.

The combination between SAS Buyer Intelligence 360 and Amazon Bedrock is basically altering how entrepreneurs method viewers creation by way of the facility of generative AI (GenAI) and pure language understanding.

SAS Buyer Intelligence 360 is a cloud-based buyer engagement platform that mixes knowledge administration, analytics and real-time determination making to ship customized buyer experiences throughout a number of channels. It permits entrepreneurs to handle buyer knowledge, create segments, automate campaigns and measure advertising and marketing effectiveness all through the shopper journey.

Amazon Bedrock is a managed service that gives entry to numerous basis fashions by way of a unified API for constructing and scaling GenAI functions. It presents fashions from main AI firms and Amazon handles infrastructure administration, together with safety and privateness controls that simplify AI implementation for companies.

Break down technical boundaries with pure language processing

Gone are the times of wrestling with advanced database queries or navigating by way of a number of menu hierarchies to create viewers segments. The SAS and Amazon Bedrock integration introduces an revolutionary method: Entrepreneurs can categorical their concentrating on wants in plain English, simply as they might describe their perfect viewers to a colleague. As an illustration, a advertising and marketing skilled may kind: “I would like to focus on professionals between 35-45 years outdated who’ve bought within the final month and have additionally spent over $7,000 within the final 24 months.” The system, powered by Amazon Bedrock’s superior foundational fashions, routinely interprets this pure description into exact concentrating on parameters whereas sustaining the strong knowledge governance required in enterprise environments.

Revolutionize the way in which advertising and marketing groups work

Integrating SAS Buyer Intelligence 360 with Amazon Bedrock delivers extra than simply comfort: It represents a basic shift in how advertising and marketing groups function. Combining SAS’ deep buyer engagement experience with Amazon Bedrock’s superior language fashions creates a seamless bridge between advertising and marketing intent and advertising and marketing channel engagement.

Advertising and marketing groups will instantly see enhancements in operational effectivity – what beforehand required hours of technical setup and validation can now be achieved in minutes. Lowering the dependency on technical groups for viewers creation accelerates the general advertising and marketing marketing campaign creation and execution course of, permitting organizations to reply rapidly to market alternatives.

This acceleration is not nearly velocity; it is also about quick experimentation and accuracy. Groups can rapidly create a number of viewers variations, check completely different viewers creation and segmentation methods, and refine concentrating on approaches primarily based on real-time insights.

Simply create audiences backed by superior enterprise efficiency

The combination structure ensures enterprise-grade efficiency and scale whereas sustaining ease of use. When a marketer inputs their viewers description, Amazon Bedrock’s language fashions course of the request, understanding each express and implicit concentrating on necessities. The system then maps these necessities to the strong viewers administration capabilities of SAS Buyer Intelligence 360, creating technically exact viewers definitions that align with knowledge governance requirements.

Refined validation mechanisms confirm the generated viewers standards towards out there knowledge sources, making certain that the created segments are each theoretically sound and virtually relevant. Actual-time preview capabilities permit entrepreneurs to see the influence of their concentrating on standards earlier than deployment to allow them to be instantly refined if wanted.

SAS Customer Intelligence deployment and workflow on AWS
SAS Buyer Intelligence deployment and workflow on AWS

Get began with a easy click on – and no want for IT

The combination is designed for seamless adoption inside current SAS Buyer Intelligence 360 environments. Organizations can activate the pure language viewers creation characteristic by way of their customary interface, with no extra technical setup required. The system guides customers by way of the method, providing contextual solutions and greatest practices to make sure optimum outcomes.

Allow GenAI in a single click on inside the SAS Buyer Intelligence 360 interface

Rework your advertising and marketing operations

The facility combo of SAS Buyer Intelligence 360 and Amazon Bedrock represents greater than only a technical development – it is a glimpse into the way forward for advertising and marketing operations, the place subtle know-how adapts to human workflows relatively than the opposite means round.

It combines the facility of superior AI with enterprise-grade buyer engagement, all accessible by way of pure language interplay. As SAS and AWS proceed to boost their platforms, ongoing enhancements shall be made in pure language processing capabilities, viewers concentrating on precision and operational effectivity.

Able to discover a compelling path ahead?

Be part of the rising variety of organizations which are revolutionizing their method to viewers creation and buyer engagement. Contact your SAS consultant or go to the AWS Market to study extra about integrating SAS Buyer Intelligence 360 and Amazon Bedrock in your group or to see it in motion.

Doug Mbaya additionally contributed to this weblog publish. 

Doug Mbaya

Doug Mbaya

Senior Associate Options Architect, AWS

Doug Mbaya makes a speciality of AI/ML, GenAI and analytics. He works intently with AWS ISV companions, serving to them combine knowledge and analytics options within the cloud. Mbaya is enthusiastic about translating advanced enterprise challenges into sensible AI/ML options, specializing in serving to organizations leverage AWS’ complete suite of AI/ML providers to drive innovation and obtain their enterprise goals.

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Tags: AdvancedAmazonAudienceBedrockscustomerGenerativeIntelligenceSAStargetingUnlock
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