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Having had the privilege of utilizing the brand new chat and channels expertise in Microsoft Groups for a number of months, I’m excited to share my insights and reflections. This replace has modified the best way I talk and use Groups, and it’s poised to make a major affect on how all of us work collectively. Everybody will likely be upgraded to the brand new expertise, however selecting to maintain chats and channels collectively is non-compulsory. Customers can simply swap to maintain them separate, whereas having fun with the advantages of latest options like upgraded filters, sections, @mentions, and extra!
Microsoft revealed details about the upcoming function early earlier than the discharge, so organizations and folks can prepare to organize for the change. This new expertise is now rolling to the general public preview and focused launch!
On this article, I’ll delve into a few of the options and functionalities of this new expertise, explaining what makes it a game-changer for me. From enhanced group to an improved consumer interface, there are quite a few the reason why it is a good leap ahead for Groups. Learn on as I discover the nuances of this replace and spotlight why it stands out as an enhancement in our digital workspace.
The Evolution of Groups A Unified and Customizable Expertise Flexibility and options Key options overview Filters on prime How about separate views for chats and channels? My Groups View Conclusion and helpful ideas Study extra from Microsoft sources
Over the previous yr, the Groups platform has developed considerably to fulfill the demand for sooner, easier, and smarter options within the AI-powered office. Microsoft has carried out a number of enhancements, such because the New Groups (twice as quick because the previous shopper) and including new options to each Groups Core and Groups Premium, together with voice isolation, clever recap, customized emojis, Loop-components to chats and channels, co-editable code blocks, and plenty of many others. The newest vital upcoming addition is the New Chat and Channels Expertise, which is designed to simplify and streamline collaboration inside Groups, the digital hub for work.
Some of the putting options of the brand new chat and channels expertise is its means to carry all of your conversations—whether or not in chats, groups, or channels—into one unified view. This integration is a game-changer (to me, however expertise varies), permitting me to remain on prime of all my communications with out having to change contexts between chats-teams-channels continually. The brand new interface additionally provides customization choices that ought to have been there years in the past: choices that allow you to tailor your Groups to fit your preferences corresponding to grouping chats & channels to sections you title and outline. The redesigned chat and channels expertise additionally provides different instruments than simply customized sections, it provides persistent filters, GoTo, and a brand new @mentions view. These options assist me to remain updated about what’s new and what’s essential in Groups.
Beginning with the brand new expertise is simple, due to a self-service, guided onboarding circulation that helps you uncover and configure the brand new options based on your preferences. Whether or not you favor to maintain chats and channels mixed or separate, the brand new interface means that you can make these changes simply, by yourselves.
Are you a heavy cellular consumer? The brand new chat and channels expertise is designed to work seamlessly on desktop, internet, iOS, and Android, making certain that you could entry and handle your communications effectively, irrespective of how you utilize Groups. Settings like mixed or separate view, or message previews, could be completely different in your cellular and desktop app. On this method, you’ll be able to customise every the way you prefer it, even with completely different settings. For instance, I take advantage of the persistent , international, Unread filter in Groups cellular app, however within the desktop app I take advantage of Unread filtering in sections.
What’s within the new expertise:
Unified view for chats, groups, and channels
Favorites part for prioritizing essential conversations
Customization choices for grouping chats and channels into sections
Persistent filters
@mentions view
Settings to regulate the expertise
Once you get the brand new expertise, you’re greeted by Groups with a dialogue telling concerning the new expertise. You’ll be able to skip this one by deciding on Do it later, or simply Get Began with the brand new exp.

If you happen to select to Get Began, then you’ll discover that you simply don’t have Chats and Groups on the App bar anymore. Simply Chats. Beneath it, you will have a mixed view of chats, groups, and channels collectively. You may also discover @Mentions (the brand new view displaying all messages you will have been at talked about), Uncover (the latest channel messages decide, this isn’t a brand new one – it has been there within the Groups for a while) and naturally the Copilot.

From the highest of this display, you’ll be able to go to Customise view. It takes you to Settings / Chats and channels. In there you’ll be able to select if you wish to maintain chats and channels mixed (ie: all these are underneath the Chat) or separate (separate left rail apps for Chats and Groups, identical to earlier than). You may also tune the expertise by displaying (or not) message previews (I’ve this one off, to save lots of house) and message time stamps (I’ve additionally this one off). You even have the previous settings we had earlier than on this tab: Disguise inactive channels (I’ve it on), message density (cozy for me) and Recommended replied (on for me). You may also change settings in cellular Groups.

Now the perfect half: customizing sections. It’s potential to create as much as 50 sections.

It’s potential so as to add, edit and take away sections and transfer chats and channels to any part you want. It isn’t simply favorites anymore (it is going to be on prime) however you should utilize any grouping that is sensible to you. For instance, initiatives, clients, groups, firm channels, and so forth. Mainly: you arrange your chats and channels to matters/context and initiatives.
You may also collapse sections, so that you see solely the title of the part and you might want to click on it open if you wish to drill onto it. When there are new messages within the part’s channels or chats the part title will likely be bolded.
How about sorting sections? Simply drag and drop!
Every part has its personal … menu, and you’ll outline from it the way you need the part sorting to behave.

Customized means that you could drag and drop chats & channels within the part to any order you favor. Most up-to-date exhibits chats and channels with latest actions on the highest (ie: the order is altering). What I take advantage of: Unread solely. This mechanically hides all chats and channels that don’t have new messages and people with unread messages are proven in the latest order. And if I need to see the remainder of the conversations, I simply click on See learn.
There are additionally filters on the highest of the view.

In there you’ll be able to shortly select to point out solely Unread chats & channels. It hides all sections that don’t have any unread conversations. That is essentially the most compact view, and I take advantage of this one on Cellular Groups. On desktop I choose to have all sections seen, so I can see its contents shortly (with one click on).
Different choices are to point out solely Chats (hiding channels) or Channels (hiding chats). It’s potential to pick out to point out simply conferences and muted conversations.
@ Mentions view can also be an ideal one. It exhibits all messages the place you will have been @talked about, and whenever you click on the message open it opens on the facet pane.

And there may be additionally the magnifying glass icon on prime of the view, subsequent to the brand new message icon. With the search, it’s fast to search out sections that include chats and channels matching what I’m looking for, and once I press See learn, I see these chats and channels that match the search. As most of my work occurs in customized sections, I hardly ever want to make use of this search filter.
What additionally helps with navigation is the brand new Goto shortcut Ctrl+G (Cmd+G). This opens the highest field for looking out, making it straightforward to find and soar to any channel or chat you’re in search of.

When utilizing the separate Chat and Groups views, you’ll be able to nonetheless use filters and the @mentions view to triage and arrange you listing with customized sections, in addition to the brand new message and go to instructions navigate shortly throughout conversations in chats or channels

You’ll be able to decide in to point out solely Channels or you’ll be able to go along with the “previous method” Groups and Channels.

I’ve the next settings: mixed view and displaying unread messages chosen for every part. My key sections are favorites (this and that that I need to entry simply), Copilot and AI (numerous work and ideation occurs right here), Copilot Clients, MVP (Microsoft MVP associated chats and channels each inside and shared channels) and Metaverse and Mesh is certainly one of customized sections as nicely. All the pieces else is underneath Chat and Channel sections.

As most of actions occur in Copilot and AI, I’ve positioned these sections to the highest. Nonetheless, regardless of Metaverse and Mesh being on the backside of this snip, they stand out every time there may be any exercise in channels and chats as a result of I are inclined to have this “Teamsbox zero” scenario with the brand new expertise. If there are messages I must course of later, I’ve two choices: mark as unread (for a brief time frame) or add message & job to To Do. I take advantage of To Do very often, however sometimes marking unread is quick and does the job. I’ve grown a behavior I don’t prefer to see unread messages in my Groups. I do know it isn’t potential for everybody, however I additionally determined to do numerous prioritizations, and including messages as duties. What I want Groups had: snoozing a message & notification, identical to in Outlook I can snooze an e-mail. Sure, I can do a Stream that notifies me about that message, however it isn’t the identical. Maybe, in the future, we get the snooze motion. Fingers crossed!
The brand new chat and channels expertise in Microsoft Groups is a major step ahead in enhancing my digital workspace. With its unified interface, customizable choices, and different instruments, it’s set to take the subsequent step on the best way we collaborate and talk.
I’ve been utilizing this new expertise since that personal preview got here out there, and I’ve seen that I choose the brand new “clean” streamlined model of Groups. I’ve my filters set to point out solely Unread messages and created sections that work the wants I’ve presently. This modified the best way I take advantage of Groups, and mixing chats & channels was fairly a pure step – work is finished on each, and folks use chats & group chats rather a lot. It was only a logical determination to mix the view. Groups are there, so I can select to go to the workforce view and work on it like earlier than once I must.
I used to overlook a straightforward method to get to the workforce from the mixed chats and channels view, however I simply came upon that there’s a straightforward method to do it!
💡Tip: If you happen to hover mouse cursor over the channel avatar (channel image), it opens the channel card which has a hyperlink to the workforce. Word: for those who hover over the channel title, the channel card doesn’t seem.


Hyperlink takes you to the workforce’s Channels-tab

What I additionally seen and realized when utilizing the brand new mixed chats and channel’s view: it is very important use a great workforce image. Crew image is used as channel avatar. For me, visuals assist to affiliate the channel with a workforce, so I do know already from the avatar to which workforce (or to which product, buyer or venture) the channel belongs to. For instance, utilizing the shopper brand as a workforce image helps to establish which buyer workforce the CAS (Copilot Adoption Service) or Basic channel belongs to. 💡Tip: use the likelihood to vary Basic channel’s title to one thing extra descriptive, because it helps to affiliate the context with the channel extra shortly, particularly when utilizing this new mixed view expertise. Nothing is extra complicated than a listing of 10-20 Basic-channels, that don’t have workforce footage set.. Channel naming and workforce footage at the moment are in the next precedence, than earlier than! Not that they weren’t essential earlier than, however now it’s a good suggestion to ensure channel stands out from others with he similar context. For instance, with Mission Administration channel, it is likely to be a good suggestion to incorporate venture title (or a brief model of that) to start with of the channel title. Describe the channel title so, that it may be used with out the workforce context. You probably have a standing out workforce image in use, then having simply the title Mission Administration can work out nicely.
This new view and use expertise is an enormous change for lots of people. The previous Groups is altering to one thing completely different, but within the core it’s the similar Groups. Plan the way you talk and practice workers about this new view. It’s a highly effective one, however not everybody needs to make use of their time and capability to be taught it from day one.
Bear in mind: your groups didn’t disappear anyplace – the main focus is simply on chats and channels, flattening the construction. You’ll be able to navigate to groups and handle them identical to earlier than. Nothing within the base construction has modified: these are groups and groups have homeowners, members and various kinds of channels: normal, shared and personal.
Keep tuned – I will likely be writing extra about this new expertise!
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