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A Coding Guide to Sentiment Analysis of Customer Reviews Using IBM’s Open Source AI Model Granite-3B and Hugging Face Transformers

March 7, 2025
in Artificial Intelligence
Reading Time: 5 mins read
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On this tutorial, we are going to look into methods to simply carry out sentiment evaluation on textual content knowledge utilizing IBM’s open-source Granite 3B mannequin built-in with Hugging Face Transformers. Sentiment evaluation, a widely-used pure language processing (NLP) approach, helps rapidly determine the feelings expressed in textual content. It makes it invaluable for companies aiming to know buyer suggestions and improve their services. Now, let’s stroll you thru putting in the required libraries, loading the IBM Granite mannequin, classifying sentiments, and visualizing your outcomes, all effortlessly executable in Google Colab.

!pip set up transformers torch speed up

First, we’ll set up the important libraries—transformers, torch, and speed up—required for loading and working highly effective NLP fashions seamlessly. Transformers gives pre-built NLP fashions, torch serves because the backend for deep studying duties, and speed up ensures environment friendly useful resource utilization on GPUs.

import torch
from transformers import AutoModelForCausalLM, AutoTokenizer, pipeline
import pandas as pd
import matplotlib.pyplot as plt

Then, we’ll import the required Python libraries. We’ll use torch for environment friendly tensor operations, transformers for loading pre-trained NLP fashions from Hugging Face, pandas for managing and processing knowledge in structured codecs, and matplotlib for visually deciphering your evaluation outcomes clearly and intuitively.

model_id = “ibm-granite/granite-3.0-3b-a800m-instruct”

tokenizer = AutoTokenizer.from_pretrained(model_id)
mannequin = AutoModelForCausalLM.from_pretrained(
model_id,
device_map=’auto’,
torch_dtype=torch.bfloat16,
trust_remote_code=True
)

generator = pipeline(“text-generation”, mannequin=mannequin, tokenizer=tokenizer)

Right here, we’ll load IBM’s open-source Granite 3B instruction-following mannequin, particularly ibm-granite/granite-3.0-3b-a800m-instruct, utilizing Hugging Face’s AutoTokenizer and AutoModelForCausalLM. This compact, instruction-tuned mannequin is optimized to deal with duties like sentiment classification immediately inside Colab, even beneath restricted computational assets.

def classify_sentiment(evaluate):
immediate = f”””Classify the sentiment of the next evaluate as Optimistic, Destructive, or Impartial.

Evaluate: “{evaluate}”

Sentiment:”””

response = generator(
immediate,
max_new_tokens=5,
do_sample=False,
pad_token_id=tokenizer.eos_token_id
)

sentiment = response[0][‘generated_text’].break up(“Sentiment:”)[-1].break up(“n”)[0].strip()
return sentiment

Now we’ll outline the core perform classify_sentiment. This perform leverages the IBM Granite 3B mannequin by way of an instruction-based immediate to categorise the sentiment of any given evaluate into Optimistic, Destructive, or Impartial. The perform codecs the enter evaluate, invokes the mannequin with exact directions, and extracts the ensuing sentiment from the generated textual content.

import pandas as pd

opinions = [
“I absolutely loved the service! Definitely coming back.”,
“The item arrived damaged, very disappointed.”,
“Average product. Nothing too exciting.”,
“Superb experience, exceeded all expectations!”,
“Not worth the money, poor quality.”
]

reviews_df = pd.DataFrame(opinions, columns=[‘review’])

Subsequent, we’ll create a easy DataFrame reviews_df utilizing Pandas, containing a group of instance opinions. These pattern opinions function enter knowledge for sentiment classification, enabling us to watch how successfully the IBM Granite mannequin can decide buyer sentiments in a sensible state of affairs.

reviews_df[‘sentiment’] = reviews_df[‘review’].apply(classify_sentiment)
print(reviews_df)

After defining the opinions, we’ll apply the classify_sentiment perform to every evaluate within the DataFrame. This can generate a brand new column, sentiment, the place the IBM Granite mannequin classifies every evaluate as Optimistic, Destructive, or Impartial. By printing the up to date reviews_df, we will see the unique textual content and its corresponding sentiment classification.

import matplotlib.pyplot as plt

sentiment_counts = reviews_df[‘sentiment’].value_counts()

plt.determine(figsize=(8, 6))
sentiment_counts.plot.pie(autopct=”%1.1f%%”, explode=[0.05]*len(sentiment_counts), colours=[‘#66bb6a’, ‘#ff7043’, ‘#42a5f5’])
plt.ylabel(”)
plt.title(‘Sentiment Distribution of Critiques’)
plt.present()

Lastly, we’ll visualize the sentiment distribution in a pie chart. This step gives a transparent, intuitive overview of how the opinions are labeled, making deciphering the mannequin’s total efficiency simpler. Matplotlib lets us rapidly see the proportion of Optimistic, Destructive, and Impartial sentiments, bringing your sentiment evaluation pipeline full circle.

Plot

In conclusion, we’ve got efficiently applied a strong sentiment evaluation pipeline utilizing IBM’s Granite 3B open-source mannequin hosted on Hugging Face. You realized methods to leverage pre-trained fashions to rapidly classify textual content into optimistic, destructive, or impartial sentiments, visualize insights successfully, and interpret your findings. This foundational method lets you simply adapt these expertise to investigate datasets or discover different NLP duties. IBM’s Granite fashions mixed with Hugging Face Transformers provide an environment friendly option to carry out superior NLP duties.

Right here is the Colab Pocket book. Additionally, don’t overlook to observe us on Twitter and be a part of our Telegram Channel and LinkedIn Group. Don’t Neglect to hitch our 80k+ ML SubReddit.

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Tags: AnalysisCodingcustomerfaceGranite3BGuideHuggingIBMsModelOpenreviewssentimentSOURCEtransformers
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